New Tap Water Filter — Installation Instructions

Follow the steps below to install your filter.

What's in the Box

Filter head · Outlet hose · Inlet hose · Teflon tape · 3/8″–1/2″ converter

Specifications

Operating temperature

5–38°C / 35–100°F

Working pressure

10–100 psi (0.7–6.8 bar)

Feed water requirement

Municipal tap water

Note: If using well water as the source, make sure the feed water has passed through a pre-filtration system first — otherwise large particles in well water will clog the filter easily and shorten its life. Actual filter life varies according to local water quality. Replace the disposable filter cartridge every 6 months or 680 gallons, whichever comes first. If flow rate is significantly reduced, replace it as soon as possible. If your water pressure exceeds 60 psi (4.1 bar), it is highly recommended to install a pressure limiting valve to decrease flow rate and maintain filtration efficiency.

To Reduce the Risk of Property Loss Due to Water Leakage

  1. Before installing and using this system, read and follow the instructions for use.
  2. Installation and use must comply with all state and local plumbing codes.
  3. Do not allow children under 3 years old to have access to small parts during installation.
  4. For use only with cold water.
  5. If water pressure exceeds 100 psi (6.8 bar), do not install it. If your water pressure exceeds 60 psi (4.1 bar), it is highly recommended to install a pressure limiting valve to decrease flow rate and maintain filtration efficiency. If you are not sure how to check your water pressure, contact a plumbing professional.
  6. Do not freeze the filter, as this can cause cracking and water leakage.
  7. Replace the disposable filter cartridge every 12 months or when the rated capacity is reached, whichever comes first. If the flow rate is significantly reduced, it should be replaced as soon as possible.

Warning: To reduce the risk associated with choking, do not allow children under 3 years old to have access to small parts during the installation of this product.

Installing the Filter System

Step 1: Fix the Filter Head and the Filter

  1. Paste the assistant label to finish drilling. (Mount the water filter at least 2 inches higher than the ground for an easier filter change.)
  2. Install the screw and reserve enough space to hang the filter.
  3. Hang the filter system on the screw.

Step 2: Connect the Water Supply (Cold Water Only)

  1. Connect the inlet hose and the outlet hose to the filter head. Note: When the hose is tightly inserted, there will be a 1/8-inch gap between the hose and the filter head — this is designed for easy replacement and won't affect the sealing performance.
  2. Shut down the water supply. Remove the faucet hose.
  3. Connect the inlet hose to the cold water valve:
    • If the angle valve outlet is 3/8″, it can be connected directly to the water supply.
    • If the angle valve outlet is 1/2″, connect it with the 3/8″–1/2″ converter first.

Step 3: Connect to the Faucet

  1. If the angle valve outlet is 3/8″, it can be connected directly to the water supply.
  2. If the angle valve outlet is 1/2″, connect it with the supplied converter first.

Check for Leaks & Flush the Filter

  1. If water leakage occurs, turn on the water supply. If leakage is at the hose-to-filter-head threads, wrap Teflon tape on the external thread. If leakage is at a quick-connect fitting, insert the fitting fully and make sure the hose hits the bottom of the fitting.
  2. Flush the filter for 5 minutes before use. Water will be grey initially as the carbon flushes through the filter.

To Disconnect

Use your thumb and index finger to press down on the lock sleeve. Use your other hand to pull the hose out of the fitting.

Note: Do not pull the tubing directly, or it will damage the fitting and cause leakage.

Replacing the Filter Cartridge

  1. Turn off the water supply and turn on the faucet to release water pressure.
  2. Rotate the filter 1/4 turn to the left to remove it.
  3. Take out the new filter and remove the protective cap.
  4. Rotate 1/4 turn to the right to install the new filter, aligning the filter's triangle mark with the connection mark.
  5. Turn on the cold water valve and flush for 5 minutes.

It's recommended to replace the disposable filter cartridge every 6 months or when the rated capacity is reached, whichever comes first.

Frequently Asked Questions

After installing the filter, the outlet water is dirty or gray — is this normal?

Yes, this is normal. The inside of the filter uses coconut shell activated-carbon technology. Sometimes during transportation the filter is jostled and some carbon loosens. If you drain 2–3 gallons of water, it will become clear. We recommend about 5 minutes to let the system fully flush out.  
After installing a new filter element, the water flow slows down — what should I do?

Don't worry. You may notice a slight reduction in flow, but with time you will adjust to the reduction and can be sure you are drinking much cleaner water. Which is the whole point. 
What should I do if water leaks after installation?

Turn on the water supply and check the leak location. If it's at a thread, wrap Teflon tape on the external thread. If it's at a quick-connect fitting, insert the fitting fully so the hose hits the bottom of the fitting. Contact us if the leak persists.

Substance Reduction

This system is intended for use with municipal or well water sources that have been treated and tested on a regular basis to ensure bacteriologically safe quality. Do not use water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.